Contact Us
We have a few methods that you can use to contact us. The best method, of course, is our support system. This way your request is logged and you can see updates in real-time. Though, if you prefer not to utilize this method we do understand. Here is a list of all the ways to get in touch with us:
- Help Centre By far the best way to contact us
- Ticket Tracking
- Escalation as necessary or as requested
- Real-Time Updates
- Accessible outside of Second Life
- Notifies all active Customer Care agents
- Land Store: secondlife://Dream%20Seeker/65/47/23
- Staff Pagers
- Support Kiosk
- Restart Kiosk
- Email: support@dreamseekerestates.com
Direct contact with staff is also an option but is not recommended if they are offline. The reasons for this includes, but is not limited to, staff vacation, delays due to shifts, and loss of offline IM's and notecards.